Retail · CRM
Service / Process Automation
Online and in-store retailer of custom suits and bespoke tailoring
- Business users
- 13
- Team size
- 3
- Duration
- Long-term engagement
- Delivery model
- Offshore
The challenge
Business requirement
- Implement Microsoft Dynamics CRM to structure order management and keep a unique customer profile in one central location, supporting work across multiple locations
What we delivered
Modules implemented
- Sales & Marketing
- Services
Technology
- MS Dynamics CRM 4.0
- MS SQL Server 2008
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Online and in-store retailer of custom suits and bespoke tailoring
Team of 4 · Long-term engagement (enhancements and support) · Offsite / Offshore
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Application Support
Premier business school, ranked among the top 25 in the world
Team of 5 · Long-term engagement · Offsite
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SFA / Service Automation / xRM
Leading EPC company in India, part of a major Indian conglomerate
Team of 8 · Long-term engagement · Offsite
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