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CRM

Microsoft Dynamics CRM that drives sales productivity and marketing effectiveness through social insights, business intelligence and campaign management.

CRM Overview

CRM illustration with marketing, sales and analytics icons
  • What is Marketing Automation?

    Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online (such as email, social media and websites) and automate repetitive tasks.

  • What is Sales Force Automation?

    Customer Relationship Management (CRM) for sales empowers your sales force to manage and share sales intelligence across devices, channels, locations, departments, and time, for higher productivity, more targeted sales, and faster closing rates.

  • What is Customer Care?

    Customer Relationship Management (CRM) for service goes beyond merely resolving customer complaints to empowering your service representatives to impress and please your customers.

  • What is Social CRM?

    Social Customer Relationship Management (CRM) uses tools to monitor, analyze, and report on the public sentiment revealed by mentions of your organization’s brand or product in social media networks and in online communities.

Customer Relationship Management (CRM)

“Right Place, Right Time, Right Prospect”

Microsoft Dynamics CRM is our Customer Relationship Management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

CRM Can Help

  • Reduce costs
  • Increase profitability
  • Customer Care
  • Satisfy Customers
  • Client Devotion
  • Automation Returns

Mobile CRM empowers relationship management on devices, integrating tools for seamless social media data incorporation in your CRM application.

Phone surrounded by social media and marketing icons

Marketing Automation

Today’s marketers need the ability to plan, execute, and measure campaigns easily, from start to finish. Microsoft Dynamics Marketing helps you engage your customers as you bring your marketing vision to life. With our marketing capabilities, you can:

  • Marketing Automation
  • Sales Force Automation
  • Customer Care
  • Social Customer Relationship Management
Hand touching a CRM interface on a virtual screen

SharePoint

SharePoint assists in launching your business better. Our team of experts will help you with the following

  • Share
  • Organize
  • Discover
  • Build
  • Manage
See our CRM showcase
Microsoft SharePoint logo

Talk to us about CRM

Tell us what you need and our team in the USA or India will get back to you.