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Social Business

Social media strategy, CRM, SharePoint, Yammer and Skype for Business to deepen relationships with customers and connect your teams.

Social Business

The importance of social media for business cannot be overemphasized. Regardless of industry, social media has proven to work across the board for many companies.

A social media strategy has become a must for all enterprises, be it banks, retailers, healthcare or the government.

The world’s top brands are using social media as a meaningful way of deepening relationships with their customers. By using social media as a means of interacting with their customers, businesses can today target their customers in a more informed way and also gain real-time feedbacks from them.

Phone surrounded by social media and marketing icons

CRM

Customer relationship management assists manage interactions with existing as well as past and potential customers. It involves the following tasks –

  • Marketing Automation
  • Sales Force Automation
  • Customer Care
  • Social Customer Relationship Management
Explore our CRM services
Hand touching a CRM interface on a virtual screen

SharePoint

SharePoint assists in launching your business better. Our team of experts will help you with the following

  • Share
  • Organize
  • Discover
  • Build
  • Manage
See our SharePoint showcase
Microsoft SharePoint logo

Yammer

Yammer is your company’s private social network that helps you and your teams stay on top of it all. It has the following features

  • Start Conversation
  • Collaborate on File
  • Organize Projects
Yammer logo

Yammer

Groups

Work together in a Yammer Group: a flexible, collaborative workspace for teams to get work done wherever, whenever. Discuss project timelines, share the latest files, gather feedback, and more.

  • Create a group
  • Discover related groups
  • External groups
  • Announcements
  • Group search
  • Group navigation panel
Illustration of a Yammer group sharing ideas, files and messages

Yammer

Conversation

Yammer is built around open communication—when people work in the open, everyone benefits from and can contribute to information sharing.

  • Post a message
  • See who’s online now
  • Private messages
  • Share conversations
  • Inbox
  • Global communication
  • Message translation
  • External messaging
  • External networks
Team in a meeting room discussing a business plan

Yammer

Documents

Create, share, and discuss content without ever leaving your browser. With Yammer, you can collaborate on notes in real time and have conversations around Office Online documents.

  • Upload and share files
  • Make notes in real time
  • See recent changes
  • Official content
Person reviewing online documents on a laptop

Yammer

Social Graph

Teams make better decisions when they have greater visibility. Yammer lets you discover things you wouldn’t have found otherwise: the right people, documents, and conversations you need to get your best work done.

  • Contextual discovery
  • Search
  • Intelligent feed
  • Find the right people within your groups
  • Profiles
Colleagues sharing messages on a phone

Skype for Business

“Messaging, meetings, and screen sharing all in one app that works with Office.”

Skype offers video chat, voice calls, and messaging across computers, tablets, and mobile devices. It supports file and image exchange, video messages, and conference calls, seamlessly connecting users globally through the Internet.

Skype group video call with four participants
  • Meetings and calls with anyone

    Meet with people even if they’re not on Skype for Business. All they need is a phone or internet connection.

  • Powerful productivity with Office

    See your contacts’ online statuses, schedule meetings in Outlook, and start conversations from apps like Word and PowerPoint.

  • Security and control

    Conversations are protected by strong authentication and encryption, and you manage employee accounts and features.

Talk to us about Social Business

Tell us what you need and our team in the USA or India will get back to you.