Solutions
Social Business
Social media strategy, CRM, SharePoint, Yammer and Skype for Business to deepen relationships with customers and connect your teams.
CRM
Customer relationship management assists manage interactions with existing as well as past and potential customers. It involves the following tasks –
- Marketing Automation
- Sales Force Automation
- Customer Care
- Social Customer Relationship Management

Yammer
Yammer is your company’s private social network that helps you and your teams stay on top of it all. It has the following features
- Start Conversation
- Collaborate on File
- Organize Projects

Yammer
Groups
Work together in a Yammer Group: a flexible, collaborative workspace for teams to get work done wherever, whenever. Discuss project timelines, share the latest files, gather feedback, and more.
- Create a group
- Discover related groups
- External groups
- Announcements
- Group search
- Group navigation panel

Yammer
Conversation
Yammer is built around open communication—when people work in the open, everyone benefits from and can contribute to information sharing.
- Post a message
- See who’s online now
- Private messages
- Share conversations
- Inbox
- Global communication
- Message translation
- External messaging
- External networks

Yammer
Documents
Create, share, and discuss content without ever leaving your browser. With Yammer, you can collaborate on notes in real time and have conversations around Office Online documents.
- Upload and share files
- Make notes in real time
- See recent changes
- Official content

Skype for Business
“Messaging, meetings, and screen sharing all in one app that works with Office.”
Skype offers video chat, voice calls, and messaging across computers, tablets, and mobile devices. It supports file and image exchange, video messages, and conference calls, seamlessly connecting users globally through the Internet.

Meetings and calls with anyone
Meet with people even if they’re not on Skype for Business. All they need is a phone or internet connection.
Powerful productivity with Office
See your contacts’ online statuses, schedule meetings in Outlook, and start conversations from apps like Word and PowerPoint.
Security and control
Conversations are protected by strong authentication and encryption, and you manage employee accounts and features.
You may also be interested in

Services
CRM
Microsoft Dynamics CRM that drives sales productivity and marketing effectiveness through social insights, business intelligence and campaign management.
Read More
Solutions
Cloud Computing
Cloud strategy and roadmap services, plus Office 365 deployment, migration and SharePoint implementation.
Read More
Solutions
Business Analytics
Analytics and BI that give every user the right data at the right time: self-service BI with Excel and Power BI, plus SharePoint dashboards.
Read More
Talk to us about Social Business
Tell us what you need and our team in the USA or India will get back to you.



Social Business
The importance of social media for business cannot be overemphasized. Regardless of industry, social media has proven to work across the board for many companies.
A social media strategy has become a must for all enterprises, be it banks, retailers, healthcare or the government.
The world’s top brands are using social media as a meaningful way of deepening relationships with their customers. By using social media as a means of interacting with their customers, businesses can today target their customers in a more informed way and also gain real-time feedbacks from them.