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EPC · CRM

SFA / Service Automation / xRM

Leading EPC company in India, part of a major Indian conglomerate

Business users
150+
Team size
8
Duration
Long-term engagement
Delivery model
Offsite

The challenge

Business requirement

  • Implement a Customer Relationship Management (CRM) solution and integrate it with time sheet entry and invoice generation modules

What we delivered

Modules implemented

  • Sales & Marketing
  • Services

Technology

  • MS Dynamics CRM 2011 on-premises
  • SharePoint 2013
  • Microsoft Lync
  • SQL Server 2012
  • .NET 4.5
  • Oracle Apps (ERP) integration
  • SSRS

Have a similar challenge?

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