About GSR

A Technology leader in next-generation digital services and consulting

27

Years in providing IT Service.

300

Happy Customers Worldwide.

500+

Managed Services Projects Delivered

400+

Agile enabled employees

99%

Customer Retention

27001:2013

ISO Certified

Global Software Resources (GSR) takes pride in its mission to enable customers to achieve best-in-class results.Our technologies simplify IT complexity and streamline operations, helping businesses become more agile, efficient and profitable. By virtualizing infrastructure across the data centers, we enable IT to deliver high performance low cost services from “Any device, Anytime, Anywhere”

We create innovative IT solutions for our customers and work with them as a partner in Application development, CRM, Portals, System Integration, Testing and Maintenance. This will help our customers effectively operate and grow their business.

Our solutions for computing provide proven and unique advantages over competitor's offerings. Explore the GSR advantage and see how we can deliver the best solutions for your enterprise.

about us

Psyche of GSR

The Psyche of GSR is the soul of GSR. These are our Values. It is about who we are. It is our character. It is reflected consistently in all our behavior. It is what gives us direction and a clear sense of purpose. It energizes us and is the touchstone for all that we do.

Anxiety free performance

Delivery without any surprises to our customers. Financial stability and the career growth to Employees.

Customer First Culture

Customer is the reason for our existence GSR has been built on the backbone of customer satisfaction.

Holding Ethics & Transparency

Without any surprises to our customers. Financial stability and the career growth to Employees. Revenue and Profitability Growth to other stakeholders.

Grow Together

Immense learning opportunities in technology backed by high potential practice teams.

A Company Built for You

Our
Culture

Shaped by a diverse group of entrepreneurial people working together to create a better way with you.

Our
Partners

We work with companies on the vanguard of technology to drive your business forward.

Our Development

We support lifelong learning in the U.S. and around the world, preparing people to make the most of the technology that can forge our shared future.

Our
Growth

Our ambition will always be to see and seize new opportunities that serve our clients and drive sustained business performance for GSR over the long term. See how in our annual business snapshot.

CRM

CRM_07
1111

What is Marketing Automation?

Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online (such as email, social media and websites) and automate repetitive tasks.

What is Sales Force Automation?

Customer Relationship Management (CRM) for sales empowers your sales force to manage and share sales intelligence across devices, channels, locations, departments, and time, for higher productivity, more targeted sales, and faster closing rates.

What is Customer Care?

Customer Relationship Management (CRM) for service goes beyond merely resolving customer complaints to empowering your service representatives to impress and please your customers.

What is Social CRM?

Social Customer Relationship Management (CRM) uses tools to monitor, analyze, and report on the public sentiment revealed by mentions of your organization’s brand or product in social media networks and in online communities.

Customer Relationship Management (CRM)

Microsoft Dynamics CRM is our Customer Relationship Management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. CRM expanded as customer relationship management, a CRM is a software that helps the businesses to automate repetitive processes for efficiency, and it helps to store the information and data of client or customers and track the customer data, and boost customer satisfaction.

Customer Relationship Management (CRM)

Marketing Automation

Marketing Automation

Today’s marketers need the ability to plan, execute, and measure campaigns easily, from start to finish. Microsoft Dynamics Marketing helps you engage your customers as you bring your marketing vision to life. With our marketing capabilities, Help reduce your time to market and improve brand consistency and message. Deep customer insights help you plan effectively and execute flawlessly. Push your leads faster down the sales funnel and build meaningful prospect relationships.

Sales Automation

Your customers know more than ever before. Buying decisions are often made before you can even engage. Sales must adapt to the new customer journey. Sales teams need tools that are familiar, intuitive, and easy to adopt to help them be more effective.The need to streamline sales operations, establish a data driven sales system and improving profitability are driving sales force automation. Sales force automation software plays an instrumental role in enhancing sales force productivity enabling organizations to refine processes in the retail industry.

Sales Automation

Customer Care

Customer Care

Your customers are everywhere and, to serve them effectively, that’s where you need to be, too. Provide responsive, relevant, effective service—anywhere, any time, on any device. Inspire loyalty, empower agents, and drive service resolution. With our service capabilities.

Excellent support

We provide best customer service over phone & remote tools to ensure your CRM success.

Social CRM

Social insight can inform great customer experiences, ensuring that messages resonate while highlighting trends that impact your brand. Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account.

Social CRM

CRM Solution Portfolio

CRM Solution Portfolio

Dealer/ Partner portals
Travel & Expense Management
Pricing Engine

CRM Services

Migration from other CRM Platforms
Upgrades to latest version of MS CRM
Installation & Configuration
Business Process Management
Social CRM integration
Collaboration with LYNC

CRM Services

Cloud Services

Azure

Azure

We delivers the best-in-class cloud solutions that offer easy flexibility & cost-effectiveness. To enable your accelerated growth & give your business a more dynamic presence, our Services have a huge portfolio of very rich offerings. You can now build and deploy applications with Azure, which is one of the most consistent hybrid cloud platforms.

Amazon Web Services (AWS)

GSR is an innovation-led Cloud partner of AWS for enterprises in their digital journey. We help accelerate their business transformation journey across the entire Cloud lifecycle. Be it through strategizing, migrating, innovating or operating, GSR enables customers make the most of AWS industry leading technology platforms and services.

Amazon Web Services (AWS)

Data, Analytics & AI

Why use the Data platform?

Fast and agile

Fast and agile

Work with a flexible data platform that gives you a consistent experience across platforms and gets your innovations to market faster you can build your apps and then deploy anywhere.

Built-in intelligence

Built-in intelligence

The Microsoft data platform brings AI to your data so you gain deep knowledge about your business and customers like never before. Only Microsoft brings machine learning to database engines and to the edge, for faster predictions and better security.

Enterprise-proven

Enterprise-proven

Bring your business to scale while trusting that your security, performance, and availability needs are covered with an industry-leading total cost of ownership.

Reinvent your business

Innovate faster on-premises

Innovate
faster
on-premises

Intelligence and security are built into Microsoft SQL Server 2017. You get extras without extra cost, along with best-in-class performance and flexibility for your on-premises needs.

Accelerate your move to the cloud

Accelerate your move to the cloud

Take advantage of the efficiency and agility of the cloud by easily migrating to the cloud without changing code. Unlock insights and make predictions faster with Azure.

Build intelligent apps

Build
intelligent
apps

Develop using the technology of your choice, including open source, backed by Microsoft's innovations. Easily integrate data into your apps and use a rich set of cognitive services to build human-like intelligence across any scale of data.

Gain transformative insights

Gain transformative insights

AI is native to the data platform—you can unlock insights faster from all your data, on-premises and in the cloud. Combine your unique enterprise data and the world's data to build an intelligence-driven organisation.

ERP

D365

GSR Microsoft Dynamics practice helps automate and streamline business processes across production management, financial management, customer relationship management and supply chain management. We leverage business and technology expertise along with proven execution methodologies Medium and large enterprises must adopt industry-specific and cost-effective Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions to enhance operational efficiencies and fuel growth. Global companies need ERP and CRM solutions to meet local needs and integrate with their parent organizations. Many enterprise resource management (ERP) systems have never moved beyond managing the administrative dimension of your business, tracking general ledger, payroll, and HR, while the real operation of the business is managed elsewhere.

D365_1

If you are searching to accelerate your business procedures and create international scalability and electronic intellect the base of your small business, you’ve probably already realized that Dynamics 365 for Operations is for you.

Gsr Technologies uses Microsoft’s Sure-Step methodology to ensure timely project planning to quality implementation of business application.

We follow the key steps mentioned below

  • Diagnostic
  • Analysis
  • Design
  • Development
  • Deployment
  • Go-Live & Operations

D365_2

ORACLE

ORACLE
ORACLE_2

GSR is a global leader in delivering Oracle services and solutions worldwide, offering a comprehensive portfolio to optimize and streamline customer’s business operations and processes. We deliver a wide range of services and solutions from, business consulting, implementation, upgrades, managed services, migration to Oracle Cloud and Lift 'n' Shift to Oracle Cloud.

Our core strength areas are Cloud Services, Applications Management Services, and E-Business Suite (EBS).

In the Cloud Services domain, our experience & legacy predates the GSR-Oracle partnership. We have the distinction of enabling the first Oracle Cloud HCM SaaS implementation. GSR is a major partner in Oracle Cloud’s GTM program. We are also recognized as the leader in IDC MarketScape for Worldwide Cloud Professional Services. GSR has a dedicated global Center of Excellence for each Cloud practice. Our cloud implementation methodology, is aligned to the Oracle Unified Method (OUM) for ensuring a rapid, adaptive, and business concentrated approach. GSR delivers both Oracle Cloud SaaS & PaaS solutions to leading organizations worldwide.

GSR further offers a holistic Application Management Services portfolio. It encompasses zero-impact Knowledge Transition and facilitates 24x7 application monitoring, incident management, service request management, and SLA / KPI management. For AMS engagements, GSR leverages Managed Application Services Tools (MAST™) 2.0 – a comprehensive tooling framework that supports a wide array of processes, from quality assurance to governance and transformation. Our delivery centers are located across the globe to provide clients with a ‘follow the sun’ service coverage.

People Augmentation

GSR is a pioneer in the IT People Augmentation industry with over 20 years of experience. We bridge the IT talent demand-supply gap through an innovative, best-in-class recruiting engine, backed by a dedicated client-centric service focus resulting in over 75% of our customers ranking us in their top 3 suppliers by performance.

We provide the talent that technology leaders need to ensure smooth system implementation, enhancement, upgrade and production support initiatives.

Our capabilities in providing high quality on-demand IT staff with niche skills across the spectrum of information technology has resulted in hundreds of successful projects in several key areas, including application development, software testing, project management, systems engineering, business intelligence and enterprise architecture.

PEOPLE AUGMENTATION

Advantages of Professional Services

number1

Delivering greater value than traditional resourcing companies

As a solutions integrator with more than 12 years of experience, GSR understands the technologies that we support.

number2

Rigorous
pre-qualification

Our Subject Matter Experts thoroughly pre-screen all GSR consultants to ensure they are experts in their field, with all the appropriate training and necessary certifications. This saves time and reduces your risk.

number3

Ongoing support
and escalation
path

All GSR consultants receive full support from our technical experts throughout the engagement, providing an additional layer of support and an escalation path to ensure a smooth engagement.

number4

Full management to reduce administrative burden

Our Account Managers handle all the administrative requirements of the engagement, including timesheets, expenses and scheduling.

Quality Engineering

Quality Assurance

Quality Assurance

The quality of software applications is critical to any organization. With increasing compliance mandates, application complexity and distributed environments, many organizations find it necessary to effectively test their IT environments in order to prevent application and performance failures. GSR has implemented innovative enterprise testing and test automation solutions for more than a decade, helping organizations minimize risk, support growth and meet business needs.

Application Lifecycle

Emerging IT applications are transforming the way business is done today. Application life-cycle Management (ALM) tools are the need of the hour. The integration of ALM is essential to remove major inefficiencies and bottlenecks in the software development process.

The lifecycle of an application in many cases, includes these phases:

  1. Requirements specification
  2. Development
  3. Testing
  4. Deployment
  5. Maintenance

Application Lifecycle

Test Advisory

Test Advisory

GSR's Test Advisory Service (TAS) provides expert advice to help you embark on your next generation QA journey. Our TA Service helps you transform your QA by bringing in a shift of focus from software testing to QA-enabled business assurance. We deliver unique solutions that address business needs specific to your current situation and future aspirations.

Advisory and Transformation Services help organizations understand and improve all QA focus areas – people, tools, and infrastructure across the delivery lifecycle. The Advisory Services help clients understand their QA maturity and identify gaps in their processes & practices. GSR’s Transformation Services help our clients embark on their QA transformation journey by implementing a very effective, efficient and metrics driven QA practice.

Test Automation

GSR’s Test automation expertise assures customers of best practices, low cost, and optimum use of resources. Our proficiency in the latest technology and use of the finest tools guarantee robust, consistent, evergreen, and tester friendly.

Complement your manual testing processes with GSR's customizable and highly productive software test automation services. We do not jump in to give a standard automation testing solution based on common testing tools and known procedures. Rather, we rely on effective and insightful interactions with your testing and application development teams to design highly economical automated testing framework which caters to all your testing needs and can be scaled when needed.

Test Automation

Packaged Applications

Packaged Applications

Organizations leverage a wide spectrum of packaged applications, many of which are further customized to support their business critical functions and practices. Managing and maintaining such a highly customized and integrated application environment requires a smart testing strategy.

GSR offers a broad range of application packaging services, and our each service complements a “business as usual” application packaging function. At GSR, we know how business as usual activities can benefit you in terms of operational service and performance stability of the application estate when applications are changed or added, and so we make sure of maintaining the industry-best BAU processes.

Middleware & SOA

SOA and service-oriented middleware have transformed businesses today, creating IT environments that are fully integrated with linked, repeatable business processes and establishing a communication layer between applications and back-end systems. Doing so helps to improve business agility, enhance business workflows, facilitate reuse and increase the lifespan of applications.

Organizations now perceive innovation and technology as key business  enablers, with every domain turning digital and empowering itself with new age technology and applications. Hence, organizations are experiencing an increased need of having efficient and cost-effective middleware solutions that would bind, monitor and support this widespread digital workforce.

Middleware & SOA

Performance & Load

Performance & Load

Functional test automation frameworks. With focus on greater customer convenience and providing them with real benefits, experts at our testing automation lab make sure that performance & load automation framework perfectly suits your requirements, improve software quality, and add strategic significance to product life cycle.

Technology Consulting

TECHNOLOGY CONSULTING

Social Business, Mobility, Analytics and Cloud technologies have profoundly changed the business landscape. To rapidly turn these advances into competitive advantages, you need an IT consulting partner with innovative solutions, well-defined strategies and deep domain expertise.

Disruptive technologies and new business models are forcing companies to innovate, adapt and transform for a digital, customer-first world. We derive insight, shape interaction, develop integration and unlock innovation with the customer's journey at the center of everything we do. GSR Consulting practice delivers integrated strategy, digital, and domain expertise to achieve breakthrough operational performance improvements across the entire value chain.

Technology Consulting Services - Aligning Business & IT Strategies

Our technology consultants uncover technology barriers to business growth, and use their unique blend of business and technology experience to solve your unique challenges. Our methodologies, tools and best practices fast-track your Digital Business transformation.

Efficient and customer-centric business processes are the backbone of a successful organization. To compete in today’s digital world, organizations need to constantly reimagine and redesign their business processes to drive operational efficiency and organizational agility.

TECHNOLOGY CONSULTING_1

Software Engineering

Product Engineering

Product Engineering

With data gravity moving to the cloud, software development teams are facing pressure to deliver high-quality software while minimizing time to value. We architect product development in the cloud with a strategic combination of processes, architecture and infrastructure to strike a fine balance and deliver agility, stability and security. Gsr is one among the leading product engineering services companies in India. Our culture of product engineering services is complemented by a drive for innovation in the embedded domain. As a leading embedded product engineering company, we have helped customers realize their product vision and transformed them into feature-rich products that can be taken to market faster.

Smart Applications

The best path to application development and management is to start in the future – and stay there

GSR Application Services works at the intersection of cloud, mobility and analytics to create simple, effective and future ready digital solutions. Industry solutions and IPs, strategic relationships with technology vendors and indisputable global experience lets us do what is best for you:  firmly plant your business into the future. 

Smart Applications
Digital Experience

Digital Experience

Customers expect a seamless experience across channels. GSR Connected Customer Experience Suite does this by making it simple for customers to navigate information and take decisions faster.

The service is aimed at elevating and transforming customer facing processes such as digital marketing, e-commerce, customer services, BPM, collaboration and enterprise content at every touch point.

Microsoft

Microsoft
Java

Java

Our Extensive experience with Java Web Development Services allows us to craft Robust and Speedy Web Applications quickly and without issues. We leverage our expertise as a Java Development Company to deliver high quality, fast & reliable Java-based solutions tailored for your project in a timely manner. You can be assured of the best quality possible when you hire Java Developers India from GSR.

Java is at the heart of our digital lifestyle. It's the platform for launching careers, exploring human-to-digital interfaces, architecting the world's best applications, and unlocking innovation everywhere from garages to global organizations.

Microservices

Untangling the end-users’ behavior while servicing their needs and adhering to the business goals is the need of the hour. Where monolithic architectures has its limitations of not able to scale up to support the company’s digital needs. By 2021, 80% of application development would be done on cloud platforms using Microservices, according to IDC. It calls for a modern app architecture, with horizontal scaling, the primary aspect of Microservices, to optimize infrastructure and support business innovation.

Microservices

Life at GSR

GSR 2019

MEMORIES

Contact us

India Office

GSR Business Services (P) Ltd

Khivraj Building, 2nd Floor, West Wing,
Plot No.6, Electrical & Electronic Industrial Estate,
Rajiv Gandhi Salai (OMR),
Perungudi, Chennai 600096, Tamil Nadu, India
info@gsr-inc.com, Phone= +91 – 44 – 6640 – 2499

USA Office

Global Software Resources

California Office
4447 Stoneridge Drive, Pleasanton, CA 94588.
United States.   +1 - 925 - 249 - 2200

Texas Office
6565 North MacArthur Blvd. Suite 225, Irving,
TX 75039.  +1 - 214 - 624 - 5065, corporate@gsr-inc.com

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