Showcase

CRM Capabilities

Microsoft Dynamics CRM is our Customer Relationship Management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

Read more about our CRM services

Dealer Portal
Principals can Share, Control, Regulate and Monitor dealers
Travel & Expense Management
Enforce travel policy and eligibilities for employees, contractors
Pricing Engine
Pricing matrix with rules, thresholds, exceptions, workflows and alerts
Service & Case Management
Service and Maintenance calendars; Track offers & contracts; Case Routing
Custom Call Center
Customized call center agent window; Guided process flows; Accurate response capture; Log requests
CCA & Unified Service Desk
Integrated desktop; Computer Telephony Integration (CTI); Activity Reporting;
Secondary Sales Management
Field sales ordering and payment collection; Secondary sales tracking; Sales force scheduling and monitoring;
Warranty Management
Fully functional Return Material Authorization (RMAs) and Field Service management capabilities