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Healthcare

We help healthcare organizations to reassess and modernize their current systems as well as develop new business and technology capabilities.

US Healthcare Trends – Mobile

Healthcare Mobility Landscape

Providers and consumers are increasingly adopting mobile health technologies.

Hospital Operation

  • Asset & Inventory Management
  • Specimen Management
  • EMR extended to mobile for patient care
  • Queue bursting for outpatient management
  • Mobile Dashboards

Healthcare Staff

  • Patient data on the palms everywhere
  • Remote disease monitoring
  • Messaging solutions
  • Mobile as a diagnostic device

Operations

  • Social solutions for engagement
  • Drug administration solution
  • Utility Solutions
  • Appointment Management
  • Chronic Disease Management
Doctor in goggles interacting with digital health icons

Healthcare “Retail” Experience

  • Consumers are no longer passive patients, but rather engaged—and more discerning—customers wielding new tools and better information to comparison shop.
  • Retailers are also claiming their piece of the action.
  • Walgreens has extended its retail clinic services to include diagnosis and care management for chronic diseases such as asthma and diabetes.

Evidence suggests these retailers and other new players are stealing business away from traditional care providers.

Pharmacist scanning a medicine bottle at a pharmacy counter

Healthcare Challenges & Game Changers

Team of young doctors standing in a hospital corridor
  • Healthcare Challenges

    New competition

    Competition is intensifying as firms from more customer-savvy industries such as retail and technology invade the health space. Organizations that fail to adapt will risk declining revenues as consumers turn elsewhere to have their health needs met.

  • Healthcare Game Changers

    SMAC

    Leading health systems are embedding social, mobile, analytic and cloud (SMAC) technologies successfully used by other industries to extend and supplement their existing workforce.

US Healthcare Trends – “Social” CRM

Community Outreach

  • Community Health Education
  • Services Outreach/Promotion
  • Financial Donor Management

Relationship Management

  • Patients, Physicians, Clinicians, Academic Institutions
  • Clinical Trials

Case Management

  • Patient Information Management (Pre/Post Admission Communication)
  • Pre-Authorizations / Eligibility
  • Referrals (Home Health, Nursing Home / Assisted Living, Physical Therapy / Occupational Therapy)
  • Chronic Disease Management (Diabetes, Cardiovascular)
Explore our CRM services

US Healthcare Scenario & Affordable Care Goals

New norms and opportunities are rapidly reshaping the US health sector. Healthcare organizations must adjust to empowered consumers, rapid innovation and most notably increasing competition from non-traditional players.

Affordable Care goals

  • Increasing the quality and affordability of health insurance
  • Lowering the uninsured rate by expanding public and private insurance coverage
  • Reducing the costs of healthcare for individuals and the government

Healthcare is finally undergoing a customer-centric transformation that many other industries long ago embraced.

Illustration of a doctor on a laptop surrounded by healthcare service icons

GSR’s Quality Assurance Services for Healthcare

Testing healthcare applications

GSR has established long term partnership to provide software engineering services with diverse healthcare providers. We have demonstrated successful scaling up to the unique challenges of healthcare industry with skills and commitments.

GSR’s QA Team has more than 100+ person years of experience providing software testing services to healthcare customers worldwide. Supported by structured testing processes, streamlined resourcing mechanisms and in-house test lab facilities, we ensure bottom-line enhancements to our customers.

QA services in the healthcare sector include app testing on web, medical device testing as well as mobile testing on iOS and Android platforms.

Our expertise in planning, execution and management involves:

  • Multiple services
  • Multiple protocols
  • Multiple HL7 formats
  • Multiple Providers
Explore our Quality Assurance services

Working in Healthcare?

Tell us what you need and our team in the USA or India will get back to you.