Industries
Education
We partner with Education institutions to capitalize on technology to adopt digital business model innovations as the new way of thinking.
Reshaping Education
Funding from key sources is continuing to fall, putting many institutions at risk
The globalization of education is accelerating with the proliferation of MOOCs (Massive Open Online Courses) aimed at unlimited participation.
Demands are rising for a greater return on investment in higher education
Greater transparency about educational outcomes (graduation rates, college-enrollment rates, test scores etc.) is becoming the norm.
Technology Trends
- The Education CIO’s attention has moved from day to day technology challenges to finding strategic solutions to institutional problems.
- Higher Education institutions are now compelled to adopt digital business model innovations as the new way of thinking.
- With cloud and a digital mindset, institutions can collect and utilize data like never before.
- The opportunities for improving student services are endless and this will be the focus for institutions over the next few years.
CRM for Education
“By creating tighter relationships with students, the institution will reap the rewards in retention, future recruitment & ultimately, advancement”
Admissions and advancement offices have been the traditional users of CRM software.
Institutions are progressively seeking fully-developed CRM solutions that track a student from the initial contact, through enrollment and entry into alumnus status.
Student life cycle – Collecting communications & exchanges between the student & all campus stakeholders—including professors, athletic coaches, career services, advisors and housing staff—will provide the institution with a “360-degree” view of the student that enables them to fully maximize student lifetime value.
Explore our CRM servicesEducation Use Cases
Portals & self-service
- Student Self Service
- Library Management
- Community portals
- Departmental Sites for faculty
- Portal for assessments
Collaboration
- Skype for instant messaging
- Yammer for social networking
Dashboards & reports
- Admission Dashboards
- Community Dashboards
- Enrollment Reports
- Lead Management Reports
- Faculty Management Reports
- Financial Analysis
- Trend Reports
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