Manufacturing · CRM
SFA / Service Automation / xRM
One of the largest machine tools manufacturers in India
- Business users
- 150+
- Team size
- 8
- Duration
- Long-term engagement
- Delivery model
- Offsite
The challenge
Business requirement
- Implement a CRM solution for a unified view of customers across all products of the group companies
What we delivered
Modules implemented
- Sales
- Service
Technology
- MS Dynamics CRM 2011 on-premises
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