Crm

Crm overview

Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online (such as email, social media and websites.) and automate repetitive tasks.

Customer Relationship Management (CRM) for sales empowers your sales force to manage and share sales intelligence across devices, channels, locations, departments, and time, for higher productivity, more targeted sales, and faster closing rates.

Customer Relationship Management (CRM) for service goes beyond merely resolving customer complaints to empowering your service representatives to impress and please your customers.

 

Social Customer Relationship Management (CRM) uses tools to monitor, analyze, and report on the public sentiment revealed by mentions of your organization’s brand or product in social media networks and in online communities.

 

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

“Right Place, Right Time, Right Prospect”

Microsoft Dynamics CRM is our Customer Relationship Management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

CRM Can Help

Mobile CRM empowers relationship management on devices, integrating tools for seamless social media data incorporation,in your CRM application.

MARKETING AUTOMATION

Today’s marketers need the ability to plan, execute, and measure campaigns easily, from start to finish. Microsoft Dynamics Marketing helps you engage your customers as you bring your marketing vision to life. With our marketing capabilities, you can:

SHAREPOINT

SharePoint assists in launching your business better. Our team of experts will help you with the following

YAMMER

Yammer is your company’s private social network that helps you and your teams stay on top of it all. It has the following features 

SKYPE FOR BUSINESS

Skype specializes in providing video chat and voice calls from computers, tablets, and mobile devices via the Internet to other devices or telephones/smartphones. Users can also send instant messages, exchange files and images, send video messages, and create conference calls.