The globalization of education is accelerating with the proliferation of MOOCs (Massive Open Online Course) aimed at unlimited participation
Greater transparency about educational outcomes (graduation rates, college-enrollment rates, test scores etc.) is becoming the norm.
Higher Education institutions are now compelled to adopt digital business model innovations as the new way of thinking.
The opportunities for improving student services are endless and this will be the focus for institutions over the next few years
Admissions and advancement offices have been the traditional users of CRM software
Student life cycle - Collecting communications & exchanges between the student & all campus stakeholders—including professors, athletic coaches, career services, advisors and housing staff—will provide the institution with a “360-degree” view of the student that enables them to fully maximize student lifetime value.